TRAD ALTHURAYA
Description:
Trat is a Thai border region situated directly adjacent to Cambodia a territory renowned for its immense wealth of agarwood, distinguished by the exquisite nuances of its fragrance, the biodiversity of its forests, and its unique extraction methods.
We are recognized as one of the pioneering companies to have invested in these forests, thereby securing our own exclusive production line delivering the product directly from the forest to your censer. This particular variety is meticulously hand-sorted; every single kilogram represents a selection carefully culled from vast quantities of raw material.
Flavor: Sweet and Incense-like
Usage: Personal, special occasions, and luxury gifting.
Volume: 1 Tula [12 grams]
Shipping & Returns
Shipping & Returns
Shipping and Returns:
• If the customer wishes to return the order after delivery, the customer is responsible for the shipping and return costs.
• If the customer returns the order due to damage or discrepancies in the products, the customer is not responsible for return shipping fees.
• When returning an order, the product must be in the same condition as when it was delivered to the customer, including the box and packaging.
Cancellation Policy:
• If the order is cancelled before delivery, the customer will not pay any cancellation fees.
• If the order is cancelled during delivery, the customer will pay the delivery fee.
• If the order is cancelled before international shipment, the customer will not pay any cancellation fees.
• Once the order has been shipped, it cannot be cancelled.
Exchange Policy:
• If the customer wishes to exchange the product because the size or color is unsuitable, the customer will be responsible for the exchange fee.
•For exchanges, the product must be in good condition and include the box and packaging.
